23 Mar 2015 | Davao City, Philippines —
The last time I renewed my National Bureau of Investigation (NBI) clearance was 4 years ago. So, the new process is unfamiliar to me.
1. Register online
Log in to http://clearance.nbi.gov.ph/ and make sure to encode your personal data correctly. Triple check if necessary, to avoid another payment for correction. There’s no need to upload your photo.
a. Select Application Type – New or Renewal and fill out what valid ID you wish to present.
b. Set an appointment – Select the branch, date and time (AM/PM).
c. Payment options – The payment varies on the purpose. It ranges from Php115 to Php415 if you wish to pay directly to the NBI office. But they have additional charge of Php25 or more if you choose to pay at the banks or bayad center. I decided to pay directly to the NBI office but I just clicked Bayad Center.
d. Print out the application reference code and your online application form.
e. Well done! Online registration is finished. Be sure to come on schedule.
For more information about NBI online registration. Click HERE.
I did my online registration the day before I decided to come to NBI Davao office. The next morning, I was dressed appropriately – polo shirt, pants and shoes. I arrived at 8:30am and there were a lot of people already.
2. Checking at the information desk
Upon entering, the information booth officer wrote #164 on my printed reference paper and asked me to write my full name (given name, middle initial, last name) over his big, red check mark. The number indicates their quota in a day. I think they only accommodate about 200 applications, or perhaps more.
3. Pay at the cashier
I, then proceeded to Step 3 – cashier. It took me about 10 minutes to queue then pay Php115. The cashier took my paper and told me to wait for my name to be called.
4. Releasing area
While waiting, I spotted some people were wearing slippers and short pants. Anyhow, it was at 9:40am when my name was finally called. They gave me back my printed reference paper attached with my receipt.
5. Picture taking and biometrics
They asked me to be seated on a white, Monobloc chair facing the biometric clearance center. We were not in a numerical order. So, I supposed the number written was just the slots scheduled in that morning. Anyway, windows 2, 3 and 4 cater picture-taking and finger printing. Window 5 is a courtesy lane for pregnant women, senior citizens and person with disability (PWD). Well, it was quite quick. We were moving 2 seats at a time. I was so bored, I couldn’t even enjoy watching the tv in mute. Around 11:50am, I’ll be served next to whoever finishes first in windows 2, 3, or 4. But then, window 5 asked to me to come forward. There were 4 windows working. I gave the paper, took my seat and composed my posture. I didn’t want to end up an epic fail NBI mug shot-like again. Good thing, the staff pointed at the camera, it actually meant “here i go, *click*”. He also got my finger prints – started with left pinky finger and ended at right pinky finger. I waited for few seconds, he handed me back my receipt with a big “HIT” stamp and told me to come back on Monday. Just as I expected!
For “HIT” applicants:
- Come back on the said day, usually after 3 to 5 working days.
- Present your receipt at the releasing area or window 1.
- Wait for your name to be called.
- Check the clearance if there are any misspelled or mistyped data.
I spent only a half day at the NBI office unlike last time, it was the whole day. I’ve read somewhere long time ago that waiting in long queues at government offices are also commonly seen in Spain. Since Philippines has been ruled by the Spaniards for 333 years, somehow, I kinda get it. I suggest you bring a book while waiting in line. I hope you find this helpful 🙂